What can I do for crisis management and conflict resolution at workplace?
Crisis Management: Step1: Analyze the situation first. Step 2: Identify the problem area(s). Step 3: Take input from various sources including peers, subordinates, and superiors. Step 4: Write down at least 3-4 solutions of the problem. Step 5: Choose the best solution. Step 6: Keep a practical approach while managing the crisis.
Conflict Resolution: Step 1: Listen to the views of both the parties who are in conflict. Step 2: Take an overview of overall situation, level of employee motivation, and company’s compensation policy. Step 3: After having the said data, propose 2-3 options to the CEO for resolving the conflict. Step 4: After discussing the case with CEO, choose one option for implementation. However, before implementation, do take the feedback of the two parties on the remedy of the conflict. Because the option which seems optimum to you might not be attarctive for them. In that case revisit the options and after discussion with CEO, choose any other option.
Recommended Reading
- Conflict in Workplace: Your Good People Quit
- DRS Peer Mediation
- A Particular Cost of Conflict Calculator Can Illustrate The Urgency of Facing Workplace Conflict in Ones Corporation
- Do You Really Imagine That It’s The Visible Workplace Conflict That’s Derailing Your Businesses Profits?
- The Complete Guide to Conflict Resolution in the Workplace
Crisis Management: Step1: Analyze the situation first. Step 2: Identify the problem area(s). Step 3: Take input from various sources including peers, subordinates, and superiors. Step 4: Write down at least 3-4 solutions of the problem. Step 5: Choose the best solution. Step 6: Keep a practical approach while managing the crisis.
Conflict Resolution: Step 1: Listen to the views of both the parties who are in conflict. Step 2: Take an overview of overall situation, level of employee motivation, and company’s compensation policy. Step 3: After having the said data, propose 2-3 options to the CEO for resolving the conflict. Step 4: After discussing the case with CEO, choose one option for implementation. However, before implementation, do take the feedback of the two parties on the remedy of the conflict. Because the option which seems optimum to you might not be attarctive for them. In that case revisit the options and after discussion with CEO, choose any other option.
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