Did you know that 65% of voluntary terminations are the result of unresolved workplace conflict? Not the sort of workplace conflict that turns nice people into bar brawlers or food fight participants in the company cafeteria or neighborhood diner.
I’m talking about “double secret” conflict – the most damaging kind.
Why do I call it “double secret” [...]
Well of course there are. Do we recognize them as being conflict? I guess that question has more to do with what we call conflict doesn’t it?
If conflict is a beer bottle hitting the mirror over the bar then perhaps these telltale signs are to subtle. But by conflict we mean behaviors resulting in [...]
Conflict in workplace is often the result of simple miscommunications.
If you remember the often quoted phrase from Lewis Carroll in his treatise on real life, Alice in Wonderland, “I know you believe you understand what you think I said, but I am not sure you realize that what you heard is not what I meant” [...]
Do You Want To Be a More Effective Sales Professional, Or Not?