Nothing is neutral. Every decision we make and every action we take moves us closer to success or failure.

Posts Tagged ‘staff’


Managing Difficult Conversations Successfully


Our roles as leaders and managers are filled with opportunities to manage, or avoid, conflict. However, well-managed conflict can promote change and create opportunities in your firm. Attend this course to gain confidence in managing conflict in your life and learn how to: Identify your current conflict management style Understand the underlying causes of conflict [...]

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Conflict in the Pharmacy Workplace

This video was created as a training video for hospital pharmacy staff. The video examines a few work situations and demonstrates the inappropriate and appropriate responses. Duration : 0:9:49 Recommended ReadingConflict in Workplace: Your Good People QuitDo You Have an Innovative Organization?Diversity. What does it Really Mean?What do you think you’re worth?The Complete Guide to [...]

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