Workplace Conflict Resolution

According to leading satirist Dr. E.L. Kersten, author of “The Art of Demotivation,” the source of workplace conflict is often misdiagnosed. What’s seen as a simple “misunderstanding” or “failure to communicate” really runs much deeper: Your coworkers don’t actually like you. Kersten helps clarify the situation by translating what they’re really saying.
Duration : 0:3:30

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How can HR manage conflict in the workplace? David Goldwich, principal consultant of Gold Star Training and Consultancy shares his views on conflict resolution.
Duration : 0:3:41

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Technorati Tags: Conflict, Human, resolution, Resources