Verbal Judo: Diffusing Conflict Through Conversation

Academic-turned-cop and best-selling author George Doc Thompson describes how tactical language allows leaders to achieve their goals. Daniel Ames, the Sanford C. Bernstein & Co. Associate Professor of Leadership and Ethics, confirms that managing conflict is a critical predictor of leadership success and shows how what works in the streets converges with recent findings in [...]

Leadership from an Islamic perspective: Becoming an effective Muslim leader

The above lecture on leadership is based partly on the book “Leadership from an Islamic Perspective” by Professor Rafik Beekun and Professor Jamal Badawi, and is a very short excerpt from the Islamic Management Series lectures which have been designed to help leaders of Muslim organizations become effective, Insha Allah.
The series is on DVD [...]

3 Organizational Conflict

The biggest cause of low productivity in organizations is unmanaged workplace conflict. People can learn how to manage conflicts by having the right conversations in the right way at the right time. Core competency for leaders.
Duration : 0:5:19

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