Family Business Workplace Conflict Resolution » Daniel Ames http://www.familybusinessconflict.com Family Business Conflict Resolution To Create A Successful Business Future Sun, 12 Feb 2012 03:57:17 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Verbal Judo: Diffusing Conflict Through Conversation http://www.familybusinessconflict.com/business-conflict/verbal-judo-diffusing-conflict-through-conversation http://www.familybusinessconflict.com/business-conflict/verbal-judo-diffusing-conflict-through-conversation#comments Sun, 14 Feb 2010 19:21:23 +0000 admin http://www.familybusinessconflict.com/business-conflict/verbal-judo-diffusing-conflict-through-conversation Academic-turned-cop and best-selling author George Doc Thompson describes how tactical language allows leaders to achieve their goals. Daniel Ames, the Sanford C. Bernstein & Co. Associate Professor of Leadership and Ethics, confirms that managing conflict is a critical predictor of leadership success and shows how what works in the streets converges with recent findings in social science. The workshop was part of the Program on Social Intelligences Leadership Meets Practice series, which pairs hands-on leadership training with breaking insights in psychology research.

Duration : 1:31:13


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