Making Conflict Productive

Conflict is unavoidable. How we respond to it makes a difference in its outcome. Personally I had never before given a whole lot of thought to turning the table on my conflict. Wouldn’t it be a wonderful thing if we could all transform our battles so that we could profit from them?I did not have [...]

Courtesy – The Lost Art in the Workplace

Courtesy might be one of the most important contributing factors to your day to day workplace happiness.
While many people don’t think about it in this respect, it really does play a huge role in how happy you are while you work, and consequently what your level of productivity is.
There are many little things that you [...]

Conflict Resolution Made Easy

Nothing seems more universal than conflict.
And nothing seems more difficult to productively address, until now.
According to Dan Dana, Ph.D., mediation consultant and principal of the Mediation Training Institute, “The vast majority – 99.999 percent or more of interpersonal conflicts that occur in the workplace — will be dealt with in the workplace, for better or [...]