Managing Difficult Conversations Successfully
Our roles as leaders and managers are filled with opportunities to manage, or avoid, conflict. However,
well-managed conflict can promote change and create opportunities in your firm. Attend this course to
gain confidence in managing conflict in your life and learn how to:
Identify your current conflict management style
Understand the underlying causes of conflict situations
Learn a strategy for handling conflict situations more strategically and with more success!
Duration : 0:2:9
Recommended Reading
- Conflict in Workplace: Your Good People Quit
- Do You Have an Innovative Organization?
- What do you think you’re worth?
- How to Handle Backstabbers at Work: five keys to manage their bad behavior
- The Complete Guide to Conflict Resolution in the Workplace
