Family Business Workplace Conflict Resolution

I need to write a paper on conflict in the workplace with a focus on the steps of the conflict process. Specifically steps that increase and decrease the conflict.

http://216.109.125.130/search/cache?p=dealing+with+conflict+in+the+workplace&ei=UTF-8&x=wrt&u=www.customerservicegroup.com/ss050104.pdf&w=dealing+conflict+workplace&d=K-c1R21aMOa4&icp=1&.intl=us

http://www.psc-cfp.gc.ca/recours/investigations/justice_eng.html

I think this one is more what you're looking for though:

http://www.usip.edu/affirmativeaction/resolvingworkplaceconflicts.shtml

Recommended Reading

• Conflict in Workplace: Your Good People Quit
• how personality is a component in many workplace conflicts?
• Do You Have an Innovative Organization?
• Diversity. What does it Really Mean?
• The Complete Guide to Conflict Resolution in the Workplace