Family Business Workplace Conflict Resolution

6 Comments so far ↓

• eb1384 // May 19, 2009 at 1:35 am

  Avoid it at all costs!
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• langford53 // May 19, 2009 at 2:02 am

  ignore, ignore ignore
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• dwags // May 19, 2009 at 2:10 am

  Do not avoid conflict. Conflict can spurn on some great things in the workplace, such as better quality of work, better relationships with coworkers, and ultimately higher pay and promotions. No, I’m not kidding.

  The trick is, you must handle the conflict correctly. Firstly, if the conflict is over something not related to work, it is your job to resolve it as quickly as possible and move on.

  If the conflict is of a professional nature, such as how to perform a project task, or solve a business problem, then you should continue the conflict, with the end goal being – arriving with the person you’re having an issue with at the best possible conclusion for your company.

  The trick with having a successful conflict that makes work life better is to not devolve it into a “I must win this” situation. You must be willing to look at an issue from the other person’s point of view. You must be willing to compromise, or even to drop your position in favor of another one. And in the end, you must be willing to reflect on the conflict in order to make things better- between you & your coworker, and most importantly for your company.

  Hope that helps a bit.
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• startwinkle05 // May 19, 2009 at 2:58 am

  Calmly, maturely, without getting angry or resorting to name calling.
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• okeedokee // May 19, 2009 at 3:04 am

  I had been at the company for over a year and had just been promoted to head of my dept when we got a new girl. She was loud, screamed on the phone every morning to her b/f about very intimate things and used mostly 4 letter words at the top of her lungs, singled me out for hate and called me every name under the sun, made enemies of 99 percent of our entire section and was finally fired after three strikes on her record after a year. One girl almost quit over her but we talked her out of it. One day I snapped in a dept meeting when she said something snotty when I asked a question and I just went off on her which I never do but I had been on edge re how she behaved from the beginning. I went to my supervisor and he suggested talking to her in private, which I did. I told her we had to work together and while we may dislike each other we still had to be Professional and get along in order to function as a team, so that’s what we did and I took it a step further by lying and telling her I liked her when in fact I loathed her but it worked and we got along fine after that.
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• OverRuled23 // May 19, 2009 at 3:51 am

  No matter where you work these days, unfortunately conflict rears its ugly head and it’s escalating. I’m surprised we’re not hearing more about “desk rage.”

  I handed ‘conflict’ by turning the beat around and knowing that I wasn’t causing conflict and a toxic environment-my coworker did. Staff knew about her bad attitude, backstabbing, complained about everyone and everything, conniving, loved to start trouble, and the list goes on. Even went so petty as to call UPS and complain about one of their delivery guys who “left some heavy package in the front of the department instead of delivering it to whoever ordered it.” (she told him to leave it up front, as he “wasn’t allowed to go to the back where the associates were”-and she wasn’t even the supervisor). She hoped he’d get fired because she “called and complained.” He wasn’t.

  How did I deal with this? Easy. Ignored her, focused on my work, had a life outside the workplace, and treated everyone with respect and civility. When I figured it would be beneficial for me to retire that’s exactly what I did. No more having to put up working with another coworker in a hostile environment, especially when management did nothing to solve the problem.
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  Experience-and glad that chapter’s closed.