Verbal Judo: Diffusing Conflict Through Conversation
Academic-turned-cop and best-selling author George Doc Thompson describes how tactical language allows leaders to achieve their goals. Daniel Ames, the Sanford C. Bernstein & Co. Associate Professor of Leadership and Ethics, confirms that managing conflict is a critical predictor of leadership success and shows how what works in the streets converges with recent findings in social science. The workshop was part of the Program on Social Intelligences Leadership Meets Practice series, which pairs hands-on leadership training with breaking insights in psychology research.
Duration : 1:31:13
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@agentmusti he had …
@agentmusti he had cancer in his throat, and had to have half his vocal cord taken out.
excellent work!
excellent work!
I struggle to …
I struggle to breathe whenever he talks. It’s cool stuff, but I find myslef looking around in the air for oxygen everytime he speaks.
is it just me or …
is it just me or did he rub some of the marker on his head when clearing the whiteboard…?
whats with the …
whats with the breathin is annoying
I have been in law …
I have been in law enforcement and security for over 30 years, this is an effective tool to put on your tool belt, it has worked for me. But you must be prepared to hear and understand it.
Nah it works, when …
Nah it works, when I think back to my security days or when I’ve sucessfully dealt with aggressive people I’ve unconsciously used the principles.
You probably work …
You probably work in an office
Hooops sorry!
Hooops sorry!
If you were …
If you were listening, he said he talks and breathes the way he does because he had cancer of the vocal chords and had half of them removed.
verbal judo, do a …
verbal judo, do a search on it. He wrote the book.
Thank you for …
Thank you for posting!!
very informative. i …
very informative. i took a lot from this lecture.
He should smoke less
He should smoke less
What are some good …
What are some good books that i can buy about verbal judo i couldn’t hear what the gentleman said in the beggining. It would come in handy for my job purposes as well.