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Effective Leadership For 21st Century Organisations
By pete arkwright
Traditional leadership

Traditional leadership styles from the 19th and 20th Centuries tended to involve strict hierarchies, superiority, winners and losers. To lead, people felt the need to prove they are better than everyone else. Leadership was about “power” and its abuse, loneliness and affectations. In the latter part of the 20th Century, there was a gradual decline in hierarchies which is evermore the case in the first decade of the 21st Century.

So how does this impact business? What does it suggest about leadership and success in the twenty first Century? Facets of leadership in the 21st Century. From our experience, successful businesses (be they high quality start-ups or companies looking for rapid growth), recognise new values essential to their success. It is “out with the old” and in with:

“flat structures”;

inclusive management style that involves all people in the organisation, not just senior management;
openness and transparency;
genuinely equal opportunities, regardless of race, ethnic origins, religion, gender, sexual orientation, disabilities etc.;
empowering – i.e. committed to empowering each and every member of the team.
Enlightened leadership

21st Century leadership is not about bullying and high-handedness or even intellectual or financial superiority. It is about playing to strengths, working around or minimising weaknesses, authenticity and not being fazed by challenges. Above all, it is about being

Our articles continue...
Search Marketing Expo - SMX West Rates Increase January 10, 2009
Silicon Valley search engine marketing (SEM) conference features more than 50 sessions programmed by the editors of Search Engine Land; All Access pass rate of $1195 expires at 11:59PM PST on January 9 (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811864.htm

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Online Advertising Network Announces Acquisition of Domain Name Fishing.Mobi
First Light Net (FirstLightNet.Com) announces acquisition and January 2009 launch of Fishing.mobi mobile phone web site (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/mobile/fishing/prweb1820674.htm

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Recession? What Recession? Arizona Couple Increases Sales Ten-Fold and Shows Other Beauty Businesses How to Do It.
An Arizona couple whose struggling beauty treatment business suddenly increased ten-fold in the midst of the U.S. recession are showing other salon & spa owners how they did it. Dr Tim & Kanna Reilly were battling to bring in just $7,000 a month and were on the verge of closing their doors late in 2007 when they stumbled on an Australian-developed marketing system. They signed up, and in less than 10 months they were turning over $70,000 a month. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1751354.htm

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Marketing Executives Networking Group Releases Second Annual Top Marketing Trends for 2009
Innovation Up; Global Warming and Offshoring Down; China on the Rise and Web 2.0 Term on the Decline (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1823114.htm

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TravelChannel.com Selects New York City Office of Razorfish as Interactive Partner
Razorfish to refocus Travel Channel's website. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1823304.htm

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New Web-Based Test Prep Company Offers Recession Relief
New Year's Resolution Discount Mirrors Dow's Rise and Fall; Will Help Those Seeking More Education in Tough Times (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/recession/education-test-prep/prweb1819804.htm

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Biggest Search Geek Competition Heats Up
More than 1,100 search marketers have already entered the first-ever SMX Biggest Search Geek Contest sponsored by Marin Software to recognize the most knowledgeable search marketers. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1822804.htm

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Search Engine Marketing Agency, Formic Media, Launches
Formic Media, Inc., a search engine marketing (SEM) agency specializing in servicing small and local businesses, formally launched this week. Although relatively new to the Portland market, the SEM agency is kicking off the New Year with seasoned employees, active clients and strategic business partners. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811794.htm

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Peter Balbus to Moderate Expert Panel Discussion at MIT Enterprise Forum of the Northwest 2009 Technology Forecast Program
Season premiere dinner event to focus on how the future strategies for advertising, marketing and branding will be impacted by the emergence of innovative new wireless, mobile, GPS and location-based technologies and services. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1809854.htm

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How Cosmetic Physicians Can Succeed in a Recession
Aesthetic physicians need to be more strategic when attracting aesthetic patients to their practice. The use of education and creative marketing strategies will help them flourish during this shaky economy. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1650324.htm

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Xy7.com Now Offers WAP Deals
Xy7.com, the leading provider of online marketing solutions, is proud to announce they are now the only affiliate network to have WAP deals for their mobile phone portal owners and publishers. They expect to announce 19 more, international and US, WAP deals at The Affiliate Summit conference January 11-13th 2009 In Las Vegas NV. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1758354.htm

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Hit Me Music Releases Reggae Anthem "Revolution Now"
"Revolution Now" is out and available now digitally worldwide. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1790314.htm

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Jivox CEO to Speak at Consumer Electronics Show
Diaz Nesamoney to take part in panel at Digital Hollywood at CES on the future of online video advertising, sharing tips to help marketers launch effective video campaigns (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1808864.htm

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BevMo! Installs Wine Market Assistant Kiosk to Provide Premium Self-Service Resource for Beverages and Loyalty Card Information Station
BevMo! and Wine Market Assistant, LLC, are pleased to announce the installation of Wine Market Assistant's information station self-service kiosk. The Wine Market Assistant kiosk enables BevMo! to provide premium self-service to their customers while effectively marketing to them at the point of decision. Customers obtain ratings and reviews for wine, beer and spirits offered by BevMo!. In addition customers can sign up for the ClubBev! savings card on the kiosk. Using the kiosk improves information accuracy and reduces administrative time and expenses. (PRWeb Jan 5, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811304.htm

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DeSilva+Phillips Releases Annual Media M&A Report on the Worst Year for Media M&A of the Century
DeSilva+Phillips, media investment bankers, releases its annual Media M&A Report 2009. It will surprise no one that 2008 was the worst year of the century for media deals of the century, with 109 deals totaling just over $2 billion in value in those sectors of the media market it has been tracking for a dozen years What is surprising, perhaps, is that compared with other years of this decade, the 2008 numbers are not that much worse. There have been three years since 2000 when the total deal volume in our media sectors was less than $3 billion -- 2003, at 2.7 billion, 2004 at 2.9 billion, and 2008 at $2.0 billion. In the deal count, this year's 108 deals topped the counts in 2000, 2002 and 2003, and in fact does not look far behind the deal count of recent years. (PRWeb Jan 4, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1818684.htm

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Global Leader in Dental Marketing Works to Help the 50 U.S. Dental Associations and Their Members
The recession is having an impact on almost every type of business including many dentists. Dental associations and societies are struggling to find answers for their members to help keep their practices on sound financial footing and to offer applicable advice. Big Case Marketing, the global leader in marketing for dentists, dental marketing for the dental office, and dental case presentation for large cases, recently sent an open letter to all fifty state associations in an effort to help dentists in every state know about one bright spot that the rough economy has delivered to their door step and that they can take action on to help patients and to weather the recession. (PRWeb Jan 4, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1782214.htm

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The Changing "Face" of Google
The two hottest trends in online marketing in 2009 will be streaming video and SEO. Thanks to Google's new universal search algorithms, if a company has a video streaming their website it can easily be repurposed to stream from Google search results as well. (PRWeb Jan 4, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1818074.htm

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MoreNiche Affiliate Network Reveal More Chances to Win a Laptop in Their Golden Ticket Prize Draw
The MoreNiche network have announced that all sales of Proactol throughout January will now count towards their big Golden Ticket Prize Draw. With laptops, iPods, memory pens and Adwords credit available, affiliates are competing to collect as many tickets as possible. (PRWeb Jan 2, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811134.htm

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The First Ever CarbonCopyPRO "10FOR10" Event Goes Live on Fifth Avenue
On December 13th, 2008, ten privileged CarbonCopyPRO Members spent a day networking with Jay Kubassek, Aaron Parkinson, the partners and co-founders of CarbonCopyPRO. (PRWeb Jan 2, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811804.htm

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Market Motive Dream Team Updates Workshops
Company introduces new weekly workshops and industry-insider updates (PRWeb Jan 2, 2009)

Read the full story at http://www.prweb.com/releases/internet-marketing/workshops/prweb1813084.htm

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Nick Soggu Named One of NH's Top 25 Emerging Leaders
SilverTech founder recognized for outstanding business success and community involvement (PRWeb Jan 2, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1811544.htm

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Lake Charles Promotionals Offers Cajuns a Chance at Promotional Items
The Lake Charles Promotionals Company uses its site for Cajuns and Creoles to promote their business. (PRWeb Jan 2, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1808264.htm

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Annual Report on the Voice Over Industry Released By Voices.com
The voice-over and language services industry is expected to grow to $11.7 billion in 2009, reports David Ciccarelli, CEO of Voices.com (PRWeb Jan 1, 2009)

Read the full story at http://www.prweb.com/releases/voiceover/report/prweb1811434.htm

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SEO Expert and Author Steve Wiideman Joins Relevant Ads
RelevantAds.com Founder and Chief Technology Officer announced the appointment of Steve Wiideman as in house Search Engine Optimization (SEO) Expert. Steve is best known for his skills in organic/natural search engine optimization and pay-per-click (PPC) sponsored ad optimization. (PRWeb Jan 1, 2009)

Read the full story at http://www.prweb.com/releases/Local-search/SEO-Expert/prweb1809634.htm

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Grenville Station Gift Baskets and Flowers Launches New Lineup of Flowers and Valentine's Day Gift Baskets for Delivery in Toronto and Across Canada
GrenvilleStation.com Gift Baskets and Flowers, having launched their new shopping cart in May 2008, introduces a new and exciting lineup of roses, lilies, lily bouquets, flowering plants and Valentines gifts to add to its growing selection of beautiful and tasteful designs for all holidays and occasions for quick delivery in Toronto and throughout Canada. (PRWeb Jan 1, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1813364.htm

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MarketingSage Unveils The CMO's Recession Survival Guide
MarketingSage offers guidance to chief marketing officers (CMOs) struggling with recessionary budget cuts and office politics. The CMO's Recession Survival Guide underscores the importance of near-term revenue generation and the value of outsourced marketing services. (PRWeb Jan 1, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1809274.htm

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'The Janeen Mansour Celebrity Shoe Drive' If the Shoe Doesn't Fit… Throw It
The First Celebrity Shoe (Throwing) Drive and competition at the driving range of Rancho Park Golf Course in West Los Angeles will feature a host of celebrities throwing shoes, which will be collected and donated to needy families by the Salvation Army of Southern California. (PRWeb Jan 1, 2009)

Read the full story at http://www.prweb.com/releases/2009/01/prweb1810154.htm

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Ace Marketing & Promotions and Madison Square Garden Delivers Promotional Offers And Videos from the New York Knicks Via Proximity Marketing (sm) Bluetooth and Wi-fi Content Delivery System
Ace Marketing & Promotions Inc. Assists the New York Knicks & Madison Square Garden In Touching Fans, Generating Ticket Sales and Revenue with Proximity Marketing(sm). (PRWeb Dec 31, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1805214.htm

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New Membership Helps Marketers To Effortlessly Build Their Lists and Profit In Record Time
For network marketers, Internet marketers, and entrepreneurs, building a client list is the cornerstones of marketing and is also the one thing that business professionals struggle with, but the makers of a new membership site say they have the answer that will both, instantly build marketers list and profits at the same time. (PRWeb Dec 31, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1751814.htm

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Veteran Media Pro Advises Businesses Not to Cut Marketing and Publicity Budgets just Because of Recession
Chicago-based media personality and strategist Monique Caradine offers 3 reasons companies will benefit from sticking to their marketing/PR/publicity plans even during touch economic times. (PRWeb Dec 31, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1808324.htm

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Tough Automotive Climate Requires Unique Cross-Promotion - From Magic Trick to Cheap Trick
For the past five years, the team at automotive accessory manufacturer RealWheels Corporation (RWC) has been creating some of the coolest themed vehicles in the nation. At the automotive industry's huge SEMA (Specialty Equipment Market Association) event in Las Vegas, they showcased their Cheap Trick Dream Police Tactical Vehicle. This Chevy Avalache is dressed up in RealWheels accessories with Rock Band 2 hooked up to a TV and sound system in the back to honor the legendary rock band Cheap Trick. (PRWeb Dec 31, 2008)

Read the full story at http://www.prweb.com/releases/Customized_Vehicles/Cheap_Trick/prweb1809724.htm

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DVD and CD Duplication Company Enhances Turn-Key Capabilities
Precision Disc Manufacturing Corp. has been a leading DVD and CD duplication company since its inception in 2001. With a focus on providing turn-key disc manufacturing, print and packaging solutions, the company is enhancing their in-house print and bindery capabilities in order to increase their eco-friendly packaging product offerings, as well as improve price and turn-times to their clientele. (PRWeb Dec 31, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1805444.htm

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Los Angeles Author Announces Her First 'I Miss My Daddy-O' Contest On Facebook Group
The Facebook Group named 'I Miss My Daddy-O Contest' has its mission statement to make people appreciate their most precious asset, their time, with loved ones. The Facebook Group is open to kids as young as 11 years-old. They want to emphasize to children the power of loving and forgiving their families as history embarks on the 44th President-Elect Obama's Inauguration - Road To Change - where old-fashion family values are coming back into style. (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/profitsmakeover/facebook_group/prweb1805544.htm

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Atlanta's Hottest New Year's Eve Bash At Primal Nightclub With Host Dave Navarro
Dave Navarro hosts Atlanta's hottest New Year's Eve Party at Primal Nightclub; the premiere nightclub and live music concert venue located in the heart of midtown Atlanta. (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1804934.htm

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Chapeau Blog Awards' Affiliate Program Pays $10 for Every Blog Award Entry Referred
Hosting the Chapeau Blog Awards Banner Earns Bloggers Sweet Rewards. (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1788414.htm

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How to Wow Shoppers is Hot Topic at 98th National Retail Federation Convention & Expo
Creative Realities' CEO, Jason Friedman, to Kick-off Design Studio Program with "Anatomy of Wow". (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1803934.htm

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Brandwidth Adds Bandwidth with Key Merger
New-fangled internet marketing agency Brandwidth recently announced a merger with Key Position Web Marketing of Indianapolis, adding considerable muscle to its already impressive frame of web marketing, search engine optimization and creative brand development capabilities. (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/Internet_Marketing/Web_Development/prweb1805244.htm

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Walworth County Visitors Bureau Receives Allocation For New Group Sales Manager Position
Job Emphasis Will Be on Promoting Walworth County as a Destination for Group Tours (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/Walworth_County/new_position/prweb1805424.htm

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Arbita Presents Sourcing and Recruiting Best Practices at RCE Global Recruitment Conference in Amsterdam
Glenn Gutmacher led workshop on sourcing, session on developing talent pools through online interaction (PRWeb Dec 30, 2008)

Read the full story at http://www.prweb.com/releases/2008/12/prweb1806014.htm

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straight in communications both internally and externally.

Powerful language

The new style is about “can-do” mentality and about avoiding disempowering language. Words such as “I’ll try to” or “I need you to...” and other indirect language undermine the communication: “trying” to do anything is preparing for failure, not taking personal responsibility for causing something to happen. Using language that suggests there is another reason for why someone should do something rather than simply that you want them to do it makes people look weak so, “needing” someone to do something is in fact rarely authentic – and should normally be replaced by “I want you to do X please” or some equivalent straight communication.

“Walking the talk”

Last but not least, leadership in the 21st Century is about “walking the talk” of the organisation. However, the organisation first needs to be clear about what it is “talking” about before it can walk it and then it needs to make sure that it is consistent in everything it does: this is anything from internal relations (with colleagues) through to external relations with customers, suppliers and the public at law.

Making it “real”

We believe that law is the “glue” of society, the structure behind relationships that either has them work or not. A leader has to make sure that all of his/her relationships work. Where the relationships are recognised as being important to the organisation (and we cannot conceive of an organisation where they are not), special attention needs to be paid to making sure that all documented relationships are consistent with the values of the organisation and the style of leadership. Are your communications straight, open, honest and fair? When did you last look at your employment contracts, shareholder’s agreements, terms of business, web site terms, partnering agreements and purchase contracts? Are they consistent with who you say you are?

http://www.kaltons.co.uk

Kaltons Solicitors




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Kinds of Workplace ConflictsLet’s start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.• Disagreements over turf (who should Read more...
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conflict viet nam news:

10 Things To Do To Ensure You Come Across As A Complete Idiot In Your Email Correspondence
Email etiquette is one of the most overlooked parts of education even in B Schools across the country. Writing an email is an art, but it isn't all that complicated. It takes a basic level of awareness and some guidelines to ensure your email correspondence can have the desired effectiveness, especially for an Introduction or a Business correspondence.
ERP and Portal - Working Together: Getting Maximum Value From Your ERP Investment
The 1990 was the decade of Enterprise Resource Planning (ERP). ERP systems became the center of the business operations by providing employee access to information that was consolidated and coordinated in one application. Now, a decade later, many companies want to extend the reach of their ERP to non-ERP applications, and also to their trading partners outside the organization. Getting the right information into the right person's hands, at the right time, in the right place (factory floor, warehouse, 18 wheeler), and in the right format (portal, PDA, printed) is defining the next level of productivity. It is all about providing access and making information truly useful to everyone up and down the entire supply chain.
Case Study: Using an Employee Opinion Survey to Affect Organizational Change
Many organizations that administer employee opinion surveys act on the results in the same way. They analyze the survey data to determine specific areas for action, organization-wide and at geographic, division and department levels. This analysis can result in meaningful insight and change. However, employee surveys contain wealth of data to be mined and most analyses only scratch the surface. When utilized to its full potential this valuable information can stimulate broader and more effective organization development. This case study describes an organization that used its survey to uncover specific "Pockets of greatness" within itself and to further study these discoveries for best practices to model and apply across the rest of the enterprise. The resulting information became a critical aspect of a broader organizational change process.
Micromanagement and Delegation
Delegation can be difficult to learn because it looks like a huge risk and a huge leap of faith. But it doesn't have to be that way. There are techniques explained in the paper that a person can learn that will help him delegate and get him out of the detail. And he has to get out of the detail if he really wants to be an executive.
8 Sources to Research Awesome Article Topics
Writing articles is by far the most effective online promotion strategy the author has come across. If a person can write good, readable, original content, he can easily put himself far ahead of the pack in his field of interest. But article marketers and new article writers are often stumped for topics to write about. Finding topics that appeal to his readers can be time-consuming but well worth the effort.
Time and Attendance System
Time and attendance systems are designed to assist organizations to effectively manage the working hours of employees. They are a paperless system used to collect the work time of employees electronically. The systems automate and simplify timekeeping and human resource management. Time and attendance systems effectively interact with any payroll system.
Writing Skills - Before You Write It Down, Know This
Many people are intimidated by writing. Even so, there are times when writing is the best way to communicate, and oftentimes the only way to get the message across. Thankfully nowadays technology makes memo, letter and proposal writing much easier by providing reliable tools that check and even correct misspelled words and incorrect grammar use. Unfortunately, these tools are not fail proof and will require the support, making the knowledge in this area important.
Effective Email - How to Communicate Powerfully by Email
As with all written communications, emails should be clear and concise. Sentences should be kept short and to the point. This starts with the email's subject line. Use the subject line to inform the receiver of exactly what the email is about. Keep in mind, the subject line should offer a short summary of the email and allows for just a few words. Because everyone gets emails they do not want (spam, etc.), appropriate use of the subject line increases the chances the email will be read and not discarded into the deleted email file without so much as a glance.
Making Headway on a Slow Day: 9 Ways to Turn Down - Time Into Productivity Time
If a person works from home, he knows the kind of day the author mean. He made the calls. He revised those drafts. He sent out the emails. Where is everybody!? As much as he used to relish a slow day when he was corporate, it's a little different when he is playing boss to himself. His mind gets to wandering. Should he head out to the park? Should he hit the mall? Should he... file for unemployment? A slow day is his big chance to get cracking on those little plans that will lead to big business for his company. In this paper the author explains how to make headway on a slow day.
Online HOA Newsletters
In homeowner associations, consistent and effective communication is extremely important to build consensus and to keep the gossip mill at bay. Besides the timely distribution of meeting minutes, newsletters are key to this charge. While printed newsletters have been the norm, the internet offers a wonderful alternative to publish newsletters online and eliminate printing, mailing, labeling and postage costs. Online newsletters offer a number of really cool features that printed copy either can't or would be very expensive to duplicate. They can include color for no extra charge so pictures, graphics and fonts can shine with chromatic intensity. The same feature for printed newsletters ratchets up the cost considerably.
HOA Newsletter Essentials
Every homeowner association needs to communicate regularly to the members on HOA related issues like finances, rules, meeting minutes and the like. Adding the personal touch with pictures of newcomers and volunteers makes the piece of greater interest to many. Besides content, newsletters need to have an appealing and organized look. Software programs like Microsoft Publisher offers professional looking templates which require little more than filling in the blanks. With a little effort, the same effect can be cloned with word processing programs like Word and Word Perfect. The internet provides a substantial number of resources to assist in newsletter execution.
Do Your Newsletter Subscribers Visit Your Web Site?
The Excess Voice newsletter goes out to a little under 10,000 subscribers. Conventional wisdom has it that these 10,000 souls are among the most interested in the web site and the various resources it offers. After all, everyone who receives the newsletter went to the site at least once in order to sign up.
Email Newsletter Marketing: Step-by-Step Guidelines for Professional Marketers on Producing Email Newsletters That Get Results
Few companies achieve the full potential of their email newsletters. Publishing a content-rich newsletter on a regular basis can dramatically increase the number of people who come to a person' site and buy. Creating a quality newsletter and building a large list of loyal subscribers is a long-term strategy. But the results can be remarkable.
Great Newsletters Deliver Complete Content, Consistently
In the early days of the web, there were some wonderful, informative, interesting newsletters. Now, more and more newsletters have become little more than HTML candy...with small snippets of incomplete content, accompanied by links through to an accompanying web site. The result is that the newsletters themselves are not interesting, not useful, not satisfying...and destined for the junk folder.
Focusing on Ezines
Does a person know how to really increase his sales & profits online? A guaranteed route to success used by many Internet marketers who turn a profit is to incorporate ezines & newsletters into their marketing strategy. Ezines and newsletters are a genuinely useful tool in the Internet marketer' armory. They serve as a platform to communicate products & services to subscribers who have a qualified interest in a certain field or subject - either through advertising, product endorsement or articles and content.


How to Protect Your Customer Data and Your Reputation
When it comes to safeguarding customer data, the stakes are higher than ever in today's wired world. A single security breach can create a legal and regulatory nightmare. How vulnerable is your organization to hackers and disgruntled employees? What can you do to protect your company?<br><br>Sponsored by Cisco, this 30-minute BizWise TV broadcast for small and mid-sized businesses outlines the legal, ethical, and business obligations you face. A panel of security experts will show you how to assess your vulnerabilities, implement an effective security plan, handle an employee suspected of committing a security breach, and execute "damage control" through effective PR if a breach does occur.<br><br><br><br>BizWise TV features TV Style Broadcasts on topics relevant to SMBs. Tune in for a new topic on the third Thursday of every month or watch the previous broadcasts on demand at your convenience.
Intrusion Prevention Case Study: Mainova AG - Energy
This case study examines Frankfurt, Germany energy supplier Mainova AG's reliance on McAfee for its network security.
Corporate Incident Response: Why You Can't Afford to Ignore It
This Foundstone Professional Services paper explains the need for an effective corporate incident response plan and highlights common problems associated with inadequate incident response. It also discusses the steps you need to take when creating a corporate incident response plan and serves as a general guide to the phases that should be included in a comprehensive plan.
Making Your Business Disaster Ready with Virtual Infrastructure
Download this white paper to learn how a virtual infrastructure built on VMware server software can help make your disaster recovery strategy more effective and affordable. The paper emphasizes the need for business continuity and disaster recovery (DR) planning in today's enterprises and explains how a virtual infrastructure enables you to:<ul><li>Extend disaster coverage to more applications</li><li>Reduce recovery time</li><li>Make DR processes more reliable</li></ul>
Master Time Management With a Final 7 Time Management Tips
Time management is a hot topic these days. With more pressure on most people to do more with less, people are constantly turning to gurus in this area to try and improve their time management skills. This paper seven more tips to help people in their quest to master their time usage.
Action Plan in Time Management
Action plans are lists of responsibilities that instruct a person "To carry out to achieve an objective." The list centers on the goals immediately needing achievement on demand. The list or action plan enables one to center his attention on the specific obligations required of him. The marketplace has several software programs that help those people that have busy schedules and time management is a struggle.
Business Continuity Preparedness Handbook
AT&T's Business Continuity Preparedness Handbook provides a broad range of information to support your business continuity planning efforts.<br><br>The 16-page handbook examines business continuity in the context of two potential catastrophic events a pandemic influenza and a hurricane strike and highlights why taking a proactive approach to business continuity planning is essential for all disaster scenarios.<br><br>Topics include:<ul><li>AT&T's own business continuity preparedness efforts</li><li>Planning assumptions for pandemic influenza and the 2006 hurricane forecast</li><li>Best practices recommendations</li><li>AT&T solutions that support business continuity strategies</li><li>AT&T customer support during business continuity "events"</li></ul>
The Inexpensive Instant Message: Creating an E-Mail Newsletter
How does one share accurate, timely information with employees, customers and the community - and do it faster, better and less expensively than using the normal media outlets? The person should turn to e-mail. Faced with a barrage of negative media coverage as a result of innovative steps that provided a few surprises during the 2000-01 upheaval in energy markets, Chelan County PUD (Wenatchee, Wash.) came to this realization: The media were not going to tell their side of the story for them; they had to do it ourselves.
Using Crises as Publicity Opportunities
There are two kinds of Crisis Management: Internal (for when something happens within a company or externally that affects the company directly) and External (for when something happens in the world that indirectly affects the company). The authors' recommend that every company have a written plan on how to handle a range of both internal and external crises. This paper deals with external crisis management, and how one can, with advanced planning, gain positive publicity for the company when an external event occurs.
Telling Everyone You're Ok - A Key Element in Crisis Communications
Have a person ever noticed that one of the first side effects of most disaster situations is that the phone lines in the area immediately go down? The author believes that the first thing people think about in disasters is how it affects the people they know, or maybe just know of. That's why the phone lines go down - calls to check.
Impact of Past Crises on Current Crisis Communication
Previous research based on Situational Crisis Communication Theory (SCCT) suggests that an organization's past crises history affects the reputational threat posed by a current crisis when that crisis results from intentional acts by the organization. The study reported on in this paper provides a wider test of crisis history to better assess its role in crisis communication. Results from the present investigation showed that a history of similar crises intensified the reputational threat of a current crisis even when the crisis arose from the victimization of the organization or from an accident, rather than from the organization's intentional acts.
Sample Source: Crisis Management Plans - Part II
This paper includes specific action steps to take in the event of a crisis. Schools should create detailed procedures for each type of crisis that may threaten the school environment. Each process will vary, according to the type and severity of the emergency. The paper also describes the process in which the school recovers and restores its community.
Sample Source: Crisis Management Plans - Part I
Every morning, millions of students pour into school buildings all across the country. Families depend on schools to ensure that the environment in which their children learn and play is as healthy and safe as possible. Emergencies can take many forms, including severe weather and natural disasters, medical incidents, terrorism, and other threats of violence. Although many of these incidents are rare, it is vitally important for schools to be adequately prepared in the case of an actual crisis.
Media Communication Takes on New Dimensions With RMP
It is puzzling why many companies are doing little to prepare the local press for the information that will soon become public. This may stem from the industry's long-standing mistrust of the media. The good news about the U.S. Environmental Protection Agency's (EPA) Risk Management Program (RMP) rule is that it could serve as the catalyst for improved relations between the chemical industry and the news media. The bad news is that both are going to have to learn a new set of rules. Before the RMP rule, a chemical company's communications with the local media took place on two levels - routine and crisis.
Crisis Management and Disaster Recovery: The New Reality - Response to 21st Century Threats
The unfortunate truth is that many companies have failed to recognize that physical events or nagging perceptions can be their undoing. As keepers of corporate reputation, people need to step up to one of their most important responsibilities: developing the capabilities for responding to threatening situations. In the process, if the planning is founded on ethical core values and implemented properly, it can help avert loss of public confidence. Today, up to 25 percent of every chief communicator's time requires attention to readiness planning. That planning had taken on new dimensions that will be discussed in this paper.