Nothing is neutral. Every decision we make and every action we take moves us closer to success or failure.

Archive for November, 2009


List four or more communication strategies that resolve the conflict?


1. Listen 2. Avoid it 3. Show respect for the other person’s opinion. Never say, "you’re wrong." 4. Get the other person saying, "yes, yes" immediately. 5. Let the other person do a great deal of the talking 6. Try honestly to see things from the other persons point of view 7. Appeal to the [...]

Read More...



Conflict Modern PowerPoint (PPT) Content Sample

131 slides include: the definition of conflict, symptoms and causes of conflict, 5 methods to handle conflict, group conflict and causes, ways to address conflict: ignoring – stifling, defusing, organizational conflict: positive and negative aspects, 4 stages of conflict management, organizational conflict and conflict management strategies, 17 points on how to overcome deadlocks, 5 types [...]

Read More...